However, as we’ve already said, it’s mainly aimed at client-focused companies with lots of client touch-points. Moxtra is suitable for businesses of all sizes. In addition, the app facilitates end-to-end client collaboration via its easy-to-navigate UI (including interactive meetings and media sharing). It offers a one-stop app that allows client-focused businesses to better connect with consumers through engaging content and real-time communication. However, many firms provide multiple apps that do the same thing and often use a variety of disparate channels to provide services to their customers. What’s Moxtra?Īccording to research, 42% of small US businesses already offer a mobile app to streamline and improve their customer service and/or payment process. For instance, you can schedule tasks and meetings, measure performance, and automate workflows. It combines the features of several apps into one to streamline multi-step client interactions while keeping them engaged.Īt the same time, Moxtra acts as a business management tool for you and your team. It allows your collaborative business to meet clients where they are. Moxtra is a one-stop client hub accessible on mobile. We have lots to cover, so let’s get started. Let’s see how you can use this platform to help you meet customers where they’re at. 4 Moxtra’s Features: A One-Stop-Hub for Client Interactions.Social connectors: connect WhatsApp and WeChat to your one-stop application, so that your organization can manage the interactions that occur between your customers and your business teams on these platforms.Transactions: enhance a transaction corner within your app, so that your customers and your teams can process transactions seamlessly, ensuring security with the highest security requirements, all through the app.Screensharing: communicate digitally with screen sharing and immersive co-browsing, creating a fully synchronized experience from within your app.Task management: to-do lists, designated binders, and scheduling allow detailed project and progress tracking for a simplified task management system – all in one place.Spotlight and visual annotations: create visual, voice, and video illustrative annotations on shared files, which help you present exact details for accurate and succinct communication.Use Webhooks to connect other business applications and systems to Moxtra Integrations: ensure seamless workflows throughout the organization, making customer service even easier.Keep records of all shared files, with categorization and organization
Cloud Storage: offer secure file storage within your app and centralized data workspaces.Digital signature: easily and securely share necessary documents, contracts and documents through your application which can be signed and returned in digital format, simplifying the service and eliminating waiting times.Video meetings: host and join live video meetings from your app, with visual annotations, screen sharing, and the ability to record any conference for future review and reference.Maintain rigorous security while offering an on-demand messaging experience Safe messaging: send and receive text, voice and video messages from a secure messaging center within your app.
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